5 questions to answer

At ITAG, you can expect to be asked the following questions so you need to prepare answers in advance:

1. When?

• When must I start planning?

2. Cost?

• Who will pay?
• How much must I budget?

3. Resources?

• What must I allocate to do the work? Equipment / People / Time

4. Effects?

• Will be the changes to my current systems and network?

5. Leads?

• Who is the lead in this area: ACPO / Operational unit / Role in force

Answering tough questions

I recommend this book to help you answer those awkward questions posed after a presentation. It is clear and interesting, full of stories of US politics to illustrate the points and techniques.

In the Line of Fire: How to Handle Tough Questions…When It Counts

This book may be borrowed from Matt Bishop or Nick Tischler.

Four types of listeners

Successful communicators always assume all four types of listeners are present in every audience. They suggest structuring your presentation as follows:

1. Data-driven listeners are the most difficult to satisfy, so begin by showing the data.
2. Follow the data with a framework to organize it.
3. After establishing the framework, create an image of the long-term view of the strategy and where the company is headed.
4. Finally, conclude by emphasizing the organization, its people, and its values.